(NOTE - For the latest developments from every
motherboard maker on this developing recall please see this PCSTATS article -
Intel 6-Series Chipset Recall - Sandy
Bridge Intel P67 & H67)
On Jan 31’s Intel announced a flaw with the 6 Series where "In some cases,
the Serial-ATA (SATA) ports within the chipsets may degrade over time,
potentially impacting the performance or functionality of SATA-linked devices
such as hard disk drives and DVD-drives.” This fix will require a hardware
modification or motherboard replacement which cannot be fixed by BIOS
updates. Biostar has initiated a service notice guide for the 6 Series
products to address customer concerns. However if you are enjoying the
product and wish to continue to use the product until revised parts available,
(ETA for replacements parts is April, due to production time) you are welcome do
to so, but with caution. Problem is said to be affecting 5% to 15% of the
products over a 2 to 3 year usage. At this moment, Biostar has stopped all
shipments of P67 and H67 chipset motherboards.
In the meantime we would like to offer suggestions to the community for those
who wish to continue to use the product until replacement parts are available.
1. Always back up your data just in case
something goes wrong.
2. All Biostar P67
and H67 motherboards have at least two SATA3 ports, please use the SATA3 ports
as the primary devices Note: So far this design bug is related to the SATA2
ports, SATA3 ports are safe to use.Even if you have SATA2 or SATA1 devices, they
are safe to be used on SATA3 ports as SATA3 is backwards compatible with SATA1
3. If you are still concerned
and would like to return the product, please contact your place of purchase for
return procedures. Many of Biostar authorized dealer is aware of the
situation and will help to assist
4. Note: For the Intel 6 series
chipset design issue, Biostar will offer advance replacement program which will
include a return shipping label in return for customer convenience.
Details of the advance replacement program will be announced on Biostar website
parts are available. ETA is April 2011.
Biostar Products affected sold Between 12-01-2011 to 02-01-2011