Like a lot of the people in the computer hardware journalism business, many of us here at PCStats got our start working tech at a computer store. Now if you've ever done technical support, you know the inherent difficulty of trying to troubleshoot a problem over the phone, especially when the customer is a computer novice. A lot of our work on the various Beginner's Guides can be directly attributed to our desire to make everyone's life easier by providing basic computer know-how in an easy to access form both here, and in the PCstats Newsletter.
Business software left the office and moved into the home long ago. If you've ever lost the password to Word, ZIP or PDF file in misguided attempt to protect data from prying eyes, this guide to Decrypting Document and File Passwords is a life saver. PCSTATS Tips