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Rogers High-Speed blocks SMTP port 25  - Rogers High-Speed blocks SMTP port 25
Mon, April 19 2004 | 10:23PM | PermaLink Feedback?
Trying to resolve an issue with sending emails over a Rogers High-Speed broadband internet connection, and can't figure out why you're no longer able to send out emails via a third-party SMTP connection? The reason appears to be that has blocked SMTP port 25... which is the default port used by most mail servers. If you can, ask you office network admin to adjust the company mail server to work with an alternate port number, like 26, 27 or 28. Then, update your email client (Outlook, Outlook Express, etc.) to use that setting for outgoing email as opposed to SMTP port 25.

Michael Herman has this concise explanation of the idiotic decision Rogers has taken, along with an alternate work around.

"For people who find that their Rogers outboard email doesn't work anymore, Rogers has silently blocked port 25. You only find this out after trying to contact their technical support and (hopefully) making it through to a second level person who knows anything about port 25. The settings for their relay server is: - port 587 (or port 465)
Turn on authentication and dig out your Rogers account and password and configure all your email accounts... then find out that Rogers is using a Yahoo email relay server whose email IP address has been blacklisted by"

Rogers has a description of how to work with SMTP Port 25 blocking on its website here.


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