The incident reportedly brought down Google's entire range of services, including Google news, Gmail and Froogle. While the company reported 15 minutes of downtime, some users said that they could not access Google's services for up to 45 minutes. David Krane, spokesperson for Google, said in reports that the problem was not related to a security or hacking issue. Though he did not elaborate further on the issue, Krane explained that the problem had something to do with the Domain Name System."