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"I wish we had better news for you than the nebulous dates and "TBD" answers we have shared with you above, but it seems that at the moment, that's as good as it is going to get. Rest assured, I certainly think that the hardware enthusiasts and gamers that pay for these extremely expensive GeForce series video cards deserve much better support. "World-class support" should be a minimum expectation, not just a marketing tag line."
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