I've had a long love-hate relationship with Thermaltake products. Often, it's the only (or at least the first) manufacturer to implement nifty gadgets that really make sense and set its cases apart from generic models. Sometimes Thermaltake comes up with outlandish designs that seem fit only for the most EXTREM3 computer geeks, and while that's usually not my thing, I can appreciate the fact that there will probably always be a market for garish designs.
However, I rarely find a Thermaltake case that doesn't have some nagging problem, whether it's the inability of a tool-less expansion lock mechanism to work with all my PCI cards or an unwanted door or aesthetic piece that I can't get rid of easily. It feels like the majority of Thermaltake cases I've used are only a step or two away from being excellent products, and therein lies the frustration.