After a grueling 12 hour stretch trying to find the solution to why
Microsoft Windows 7 would randomly freeze up and not respond for about 30-45
seconds, PCSTATS finally, successfully, found a fix!!!! When Windows makes
you work for a solution to one of its many problems, it really makes
you work hard!
The Problem: - Windows 7 would randomly freeze for
about 30 seconds, while frozen there would be no error messages or
BSOD.... the mouse still worked, but icons and windows and even task manager
didn't respond. After 30-45 seconds the computer would come back to life and act
normally as if nothing had happened. This problem with Windows 7 freezing would
happen at random times, in random applications. Most frustratingly there wasn't
an apparent trigger. Nor were there any signs anything had happened immediately
after the computer momentarily froze. Task Manager showed nothing. There was no
crash message, no BSOD error message, nothing showed up in Event Viewer... there
simply wasn't a trace.
PCSTATS tried a number of solutions that didn't work:
Changing the computer power mode to "High Performance"
Updating every single hardware driver (no change)
OS to the latest updates (no change)
Update to the latest BIOS (no change)
Disabling Services, cleaning out MSCONFIG (no change)
Virus Scan and Malware searches (nothing showed up)
System Diagnostic scan (no problems, no change)
MemTest or Memory Diagnostic (no faults, no change)
Installing more memory wouldn't have changed anything as
this issue is not an memory problem.
Short of reinstalling Windows 7, we'd exhausted just about every problem solving solution in PCSTATS's extensive Beginners Guides. After wading through countless forums it became clear that
reinstalling Windows 7 wasn't going to fix anything either.
Based on systematic troubleshooting; 1) update all drivers, 2) update BIOS, 3) ensure no hardware faults by testing with diagnostic programs 4) updating graphics drivers 5) cleaning out MSCONFIG 6) scanning through Services and last but not least 7) contacting the manufacturer Support department for Tech Support help (no help, recommendation was to reinstall from factory OS image) we had eliminated most of the potential errors that normally would be responsible for a computer crashing, hanging or freezing up.
In the end, we did everything right. It wasn't any one
of these things. It was a much more complicated issue solved with a very
specific Microsoft Knowledge Base Patch released just two weeks ago!
PCSTATS' solution was to apply Microsoft Hotfix KB2265716 and restart twice.
Hotfix KB2265716: A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly
PCSTATS know if this tip helped you solve the maddening
Windows 7 Freezing Randomly for 30 seconds issue with your