1. Emailing us Computer Questions:
Everyone who runs a magazine or newspaper says this, but it really is true. Due to the massive amount of email we receive every day we cannot answer all of your technology and computer related questions. We do try to get as many as we can though. If you have specific questions or concerns about the PCstats Newsletter we encourage you to write in and let us know.

If we aren't able to answer your question in email, keep an eye out for it in the PCstats newsletter.

2. Talkback and Community Forums:
If you feel like chatting with other members of the PCstats community, you can go to the PCstats forums http://forum.pcstats.com The forums are open to everyone, and getting larger every day!

3. Updating Email Addresses:
If you are changing email addresses, or would like to have the PCstats Newsletter sent to a different email account than the one it is currently sent to, it is possible to change your subscription details. However, due to very strict anti-spam and opt-in policies we regret that we are unable to change your email address for you.

To change your address is a very straightforward process. Simply unsubscribe from you current address and then subscribe to the newsletter at http://www.PCstats.com/newsletter.html with your updated information. PCstats does not use a password (or account) based newsletter system, so there are no option areas available for you to update your information per say. However, by unsubscribing and then re-subscribing right away with the correct information you can ensure you do not miss a single issue. With the updated information your copy of the newsletter will then be sent to your preferred new email address.

4. Archives of the PCstats Newsletter:
Like all good things, you must be subscribed to the PCstats newsletter in order to get it. There are no archived versions online, and there are no plans to create web-accessible copies of past PCstats newsletter issues. Unfortunately, this also means that if you miss an issue of the PCstats newsletter you're out of luck. If you are using a spam filtering program, please ensure you have entered newsletter@PCstats.com in your friends list so that you never miss an issue.

5. Spam blocking and Email Filtering Issues:
Each and every issue of the PCstats newsletter is checked by Spam Assassin to ensure your copy gets to you, and not your junk mail folder. From time to time, problems with mailing sessions may generate false positives, which could incorrectly cause Spam Assassin to label the PCstats newsletter as unsolicited commercial email. If you notice that you have missed an issue, we encourage you to check your bulk mail, or junk mail folder first to see if the anti-spam filters have incorrectly sorted the PCstats Newsletter there.

Alternatively, if you use Vetomail, Spam Assassin, Mailblocks, or any other form of spam filtering software we encourage you to place the address newsletter@PCstats.com on your friends list. This is the address the PCstats newsletter is mailed from, and if you specifically tell your spam filtering software to allow email with this address through, you should never miss an issue due to a false positive.

6. Circulation Figures:
The PCstats newsletter is mailed out to a couple hundred thousand people around the world each week, and just to prove it, we decided long ago to actually list the number of subscribers we have in every issue. If you look carefully, you'll notice that the Circulation figures fluctuate from week to week… when was the last time you noticed the population sign for your city or town change?

7. Newsletter Mailing Frequency:
The Pcstats Newsletter is mailed out every Thursday, except when we decide to mail it out on another day.

8. Contests and Prizes:
The PCstats newsletter regularly holds contests for its subscribers where you can win some cool computer gear. And even though most of us are probably more than a little skeptical about "winning stuff of the internet." I can assure you PCstats does actually give what we say we are giving away, away. You can see the list of past and present winners here: http://www.PCstats.com/contestwinners.cfm

Unless otherwise noted, all contests are applicable to US and Canadian residents only. I apologize to our international readers, but shipping overseas is prohibitively expensive, and this is a free newsletter after all.

9. Advertising Features from the PCstats Newsletter:
The PCstats Newsletter is a free service, but in order to cover the expense of running the newsletter PCstats will from time to time mail out special advertisement features. In fact, you may be surprised to know that just to mail out the approximately 12,500,000 copies of the PCstats Newsletter in one year costs over ten thousand dollars!

We do our best to ensure that these advertisements are relevant to our technology theme, and useful to you. If you are receiving advertisements from the PCstats newsletter it is only because you have expressly agreed to this by accepting the terms of use when you subscribed. If you decide to unsubscribe for whatever reason, you may do so by clicking the link at the base of any newsletter where unsubscribe instructions are detailed. Advertisements are only ever sent from the PCstats Newsletter, so if you decide to unsubscribe through the link at the base of a special advertising feature you will be unsubscribing yourself from the PCstats newsletter. There is only one list, so it is not possible to unsubscribe selectively.

10. HTML vs. Text Only Versions:
At the moment the PCstats newsletter is only offered in HTML format. Considering the amount of information we pack into each weeks issue, we feel that a full HTML newsletter that is easy to navigate through, and has a few pictures, is preferable for everyone's sake to a couple hundred lines of black and white text.

If you are worried about running out of space in your email inbox, you can always save the newsletter to an html file and store it elsewhere on your computer.

11. Unsubscribing:
If you decide to unsubscribe from the PCstats newsletter, you may do so at any time by clicking the unsubscribe link at the base of the newsletter email. This unsubscribe link is included in every single mailing, and will remove you from our mailing list.

12. Subscribing:
Made a mistake and unsubscribed did you? Well rest assured we don't hold grudges! To subscribe to the PCstats newsletter direct your web browser to http://www.PCstats.com/newsletters.html and fill in the form completely. You will receive a welcome email a few minutes later to confirm your subscription has been processed. Remember, if you use Spam filtering software, this a good time to add newsletter@PCstats.com to your friends list.

13. About the PCstats Newsletter:
The PCstats Newsletter compliments PCstats.com, a leading technology review website which is based in North America. The newsletter is written each week by Max Page, Editor of PCstats.com, with contributing columns by several highly acclaimed writers.

Long ago, we realized that not everyone has the time to go looking for good reviews and guides on a daily basis, so the PCstats newsletter takes the best of PCstats.com and condenses it into one weekly information packed email. Now instead of spending time looking through the web, you can sit back and wait for the PCstats Newsletter to come to you!

In addition to providing a synopsis of the latest hardware reviews on PCstats.com, the newsletter packs in extra treats not found anywhere else on the web. The Weekly Tech Tips and Industry Insights keep you abrest of the latest in technology, and how to improve on what you already have. Other columns offer guidance and help from experts in computers.

14. Newsletter Technology:
The PCstats newsletter uses the Lyris ListManager 7 system to manage and mail out each weeks issue to several hundred thousand subscribers in a matter of hours, around the world.

15. Privacy Policy and Terms of Use:
The PCstats newsletter enforces a strict privacy policy. If you would like to read the full document, please follow this link. http://www.pcstats.com/contests/privacypolicy.htm

16. CAN-SPAM act:
The PCstats newsletter complies with the provisions outlined by the CAN-spam act of 2004. If you have any questions, you may contact us by writing to the address listed at the base of every issue. Please include a printed copy of the newsletter with your correspondence.