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Beginners Guides: Crash Recovery & The Blue Screen of Death

Beginners Guides: Crash Recovery & The Blue Screen of Death - PCSTATS
Abstract: PCSTATS lays out the ground rules to fixing the problems that can cause a Blue Screen of Death. Or, you can just reinstall your ENTIRE PC... it's your choice!
Filed under: Beginners Guides Published:  Author: 
External Mfg. Website: PCSTATS Mar 23 2013   Mike Dowler  
Home > Reviews > Beginners Guides > PCSTATS

Section C: Troubleshooting Windows XP install BSODs

Constant Blue screen errors while attempting to install Windows XP are generally caused by hardware or media problems. The most common hardware-related installation issue is faulty memory chips, which can cause havoc to any XP installation. Overheating or a dying or defective hard disk are other common causes. A severely scratched or otherwise faulty XP install CD may also cause stop errors.

First, check your CD and clean or replace it as necessary. Your next step should be to test your system memory for errors with a diagnostic program.

To do this obtain the Windows Memory Diagnostic or Memtest memory diagnostic programs on floppy or CD we mentioned earlier, and use it to boot your system and test the memory. If either of these programs shows any errors in your memory, you have likely found the source of your troubles.

Chances are you will need to purchase new memory. For more information on faulty memory and memory diagnostics, see PCstats Guide to diagnosing bad memory .

Now it's time to test the hard drive for errors. Visit the website of your hard drive's manufacturer and download their drive diagnostic utility software. Every major hard drive company makes a utility like this freely available. An example is Maxtor's PowerMax software available here . Follow the included instructions to install the software and test your drive(s) for errors.

If no errors were found in memory or with the hard disk, you need to ensure that your processor is not overheating. Make sure the fan on the heatsink is in working order and reboot the computer, pressing DEL repeatedly on startup to go into the BIOS setup screen.

Let your PC run on this screen for an hour or so, checking back to make sure it has not crashed. If a PC crashes on the BIOS screen, it generally means the processor is overheating for one reason or another.

As a final measure, you can remove all unnecessary hardware from your system before attempting to install Windows XP again. Power off the computer, remove the case and remove all hardware except:

Mouse & keyboard
Hard drive
CD-Drive
Video card
Memory
(And obviously the processor and power supply must still be connected also)

Attempt to install XP again. If it works correctly, you can troubleshoot the remaining devices from within Windows.

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Contents of Article: PCSTATS
 Pg 1.  Beginners Guides: Crash Recovery & The Blue Screen of Death
 Pg 2.  Reading the Blue Screen Of Death (BSOD)
 Pg 3.  Why Do BSOD's happen?
 Pg 4.  Basic troubleshooting for all BSOD errors
 Pg 5.  Section A: Troubleshooting Software & Driver stop messages
 Pg 6.  Fixing device drivers
 Pg 7.  Fixing software problems
 Pg 8.  Section B: Troubleshooting hardware and system file based BSODs
 Pg 9.  — Section C: Troubleshooting Windows XP install BSODs
 Pg 10.  Section D: Troubleshooting Intermittent Blue Screens or Crashes

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