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HP LaserJet 2420-DN Network Laser Printer Review

HP LaserJet 2420-DN Network Laser Printer Review - PCSTATS
Price Check: $/£/€
Abstract: The HP LaserJet 2420dn is a monochrome laser printer with a maximum resolution of 1200x1200DPI.
 88% Rating:   
Filed under: Printers Published:  Author: 
External Mfg. Website: HP Mar 23 2005   Mike Dowler  
Home > Reviews > Printers > HP LaserJet 2420dn

Installation and setup

Setting up the HP LaserJet 2420dn is a simple process requiring few steps, so it's ironic that this is where we hit our biggest snag. The first unit we tested just refused to work...

The LaserJet 2420dn printer comes with the toner packed separately, as is usual for these types of printers. Once you've removed the various bits of tape and padding that secure the printer for transport (as detailed in the instruction foldout) all that remains is to unpack the toner cartridge and insert it into the printer.

The cartridge slides smoothly into the body of the printer and locks firmly into place. The only problem was, the first HP 2420dn printer refused to recognize that the cartridge existed. We ensured that everything was placed correctly and tried again several times, but no go.

A quick call to HP's technical support phone line enabled us to troubleshoot the problem effectively, and it was quickly determined that the error was not something we could fix, so we RMA'd the printer. The replacement unit arrived the next day and we proceeded on with the review. We weren't thrilled with the failure out of the box of the first LaserJet 2420dn, but we were pleased with the quick resolution. Installations of the toner cartridge in the second review unit went perfectly, and less than five minutes we were ready to install the software

The installation process seemed straightforward, as you'd expect from a modern printer. We did find that it took a little longer than expected though, probably because of the documentation and other files included with the driver install. Network installation was also easy, though slightly more involved.

The printer defaults to acquiring its IP address from DHCP, but as we were not running a DHCP server on the test network, we needed to manually configure an IP address and subnet mask on the HP LaserJet's 2420dn's menu system before we could perform any of the network installation.

Once that was done, the installer scanned the network and detected the printer correctly. We were also given the option to change the IP address of the printer through the installation program at this point.

One interesting feature that we noted on the included installation CD is the presence of an optional 'installer customization wizard' which allows you to create an answer file for a customized installation. This allows system admins customize printer options like quality, duplexing, etc. before the drivers are installed, then easily install the printer on many different systems without having to set the same options on each separate box. Great for 'hands-off' offices where the system admin does not want ordinary users messing with his or her printer settings. Choosing this option runs the install process and creates a directory holding the necessary installation files for copying onto the media of your choice.

The install process was a little more interactive than most, as the CD for the HP LaserJet 2420dn comes with a host of extra features like a PDF manual and additional fonts, guides and tools which can be added during the installation.

You can also configure printer settings like duplexing and print quality during the installation process.

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Contents of Article: HP LaserJet 2420dn
 Pg 1.  HP LaserJet 2420-DN Network Laser Printer Review
 Pg 2.  Expandability and Features
 Pg 3.  Printing Stats and Paper Output
 Pg 4.  Out of the box experience
 Pg 5.  A look from all sides
 Pg 6.  Top Tray and more
 Pg 7.  — Installation and setup
 Pg 8.  Menu Interface and Software
 Pg 9.  Device Status and Options
 Pg 10.  Printing with the HP LaserJet 2420dn
 Pg 11.  Print Speed Testing

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